Job Title:              Veteran Lead, Built for Zero Canada

Reports to:           Director, Built for Zero Canada

Employee type:     Full-time (37.5 hours per week)

The Canadian Alliance to End Homelessness

The Canadian Alliance to End Homelessness (CAEH) leads a national movement of individuals, organizations and communities working together to end homelessness in Canada. The CAEH works toward a Canada without homelessness. We do it by helping communities and governments across the country apply proven approaches to transform programs, policies, and systems toward the goal of ending homelessness.

Diversity & Inclusion

CAEH strives for inclusivity and diversity by attracting extraordinary people from diverse backgrounds and lived experiences. Candidates with lived experience of homelessness and/or who self-identify as being from a marginalized community, including Indigenous peoples, racialized persons, persons with

disabilities, and 2SLGBTQQIA persons, are encouraged to apply and will be prioritized. We ask that these candidates indicate their relevant identities in their cover letters. We are committed to equitable and fair opportunity in the recruitment, selection, training, compensation, promotion, and benefits of all employees.

Built for Zero Canada

Built for Zero Canada (BFZ-C) is a key initiative of CAEH. BFZ-C is an ambitious national change effort helping a core group of leading communities end chronic and Veteran homelessness - a first step on the path to eliminating all homelessness in Canada. Built for Zero is a methodology, a movement, and proof of what is possible. We use a structured, supportive, and data-driven approach that focuses on creating a sense of urgency, optimizing local homelessness response systems, accelerating the adoption of proven practices, and driving continuous improvement. The movement is made up of two cohorts. BFZ-C Reduce includes more than 40 communities that have committed to using a system-wide approach to measurably end homelessness, one population at a time, to reach functional zero and build a future where homelessness is rare overall and brief when it occurs. BFZ-C Foundations includes communities working on the foundational elements of ending homelessness including By-Name Lists and Coordinated Access systems.

The Position

Reporting to the Director of Built for Zero Canada, the Veteran Lead is an entrepreneurial, results-oriented leader dedicated to ending homelessness in Canada. The Veteran Lead will work as part of the BFZ-C Leadership Team to support a national campaign effort to end chronic and Veteran homelessness in communities across Canada to create a tipping point where the conditions are primed for any community to create a lasting end to homelessness.

Essential Duties and Responsibilities

Veteran Strategy:  

• Continue to develop the BFZ-C Veteran Strategy towards achieving milestones identified in CAEH’s 3-Year Strategy.
• Supervise any Veteran-specific Improvement Advisors as needed.
• Serve as the primary organization contact on Veteran homelessness. 
• Develop and maintain relationships and partnerships with Veteran organizations at the national, provincial/territorial and/or regional level.
• Support the preparation of Veteran related funding proposals and complete required reporting for funders.
• Develop tools and resources to support the Veteran Community Cohort.
• Lead opportunities for Veteran Community Cohort peer exchange and learning.
• Ensure Improvement Advisors are skilled and knowledgeable in working with communities in the Veteran Community Cohort towards key milestones.
• Lead Functional Zero Veteran Homelessness confirmation processes.

 BFZ-C Foundations:  

• Continue to develop the BFZ-C Foundations strategy including maintaining and further developing the BFZ-C Foundations Learning Management System Courses and related coaching supports.
• Supervise any BFZ-C Foundations-specific Improvement Advisors as needed.
• On-board new communities into BFZ-C Foundations.
• Support confirmations for Basic Quality By-Name List, Veteran Quality By-Name List, and Reaching Home Coordinated Access.

 Overall:  

• Participate on the BFZ-C Leadership Team.
• Serve as a back-up to the BFZ-C Director as required.
• Supervise staff as required.
• Serve as backup to Improvement Advisors on calls, meetings, and training as needed.
• Help design and facilitate Learning Sessions and community on-site meetings as needed.
• Produce, support, and participate in BFZ-C webinars/group calls as needed.
• As representative of CAEH, present on BFZ-C learning, methods and/or outcomes and at conferences, workshops, convenings, etc.
• Serve on other related internal and external advisory committees.
• Other duties and special projects, as assigned, to advance the efforts of BFZ-C and CAEH.

Work Environment, Salary, and Travel

• This position can be located anywhere in Canada with preference for a location that is easily accessible to an international airport.
• This position requires the ability to work from a virtual/home office location without the standard support available at a business office.
• Travel up to 5-7 days per month to communities and for meetings may be required.
• We value work-life balance and offer flexibility in scheduling when possible.
• Five weeks paid annual vacation (plus an additional paid winter break week) and up to 12 sick leave days per year.
• Up to $500 annual professional development allotment.
• The salary range for this position is anticipated to be $85,000-100,000 annually based on experience (subject to the results of the CAEH compensation review), plus a comprehensive benefits package, including a retirement savings plan.

Defining success in this position:  

• Achieving CAEH Three-Year Strategy milestones related to this position.
• Communities in the Veteran Community Cohort confirm Functional Zero Veteran Homelessness helping to build the belief and expectation that homelessness is ended.
• Communities have the knowledge, skills, and system processes in place to confirm foundational milestones that will help set up their local systems drive and sustain reductions and support their further efforts towards ending homelessness. ​
• Build and maintain strong partnerships with Veteran organizations.

Qualifications  

• Five to seven years previous work experience in a professional environment.  
• Passion for ending homelessness, a belief it’s possible, and a sense of urgency to get there.
• Demonstrate a level of expertise related to the duties described normally acquired through post-secondary education in a discipline pertinent to this work or the equivalent school/work/experience combination.
• Experience executing large scale transformational change efforts through coaching staff that support the CAEH strategy to deliver tangible and sustainable community reductions in homelessness.
• Knowledge on housing and homelessness, best practices, local systems design, By-Name Lists and Coordinated Access
• Command of the Model for Improvement/Quality Improvement and ensure successful adoption, utilization, and proficiency in its usage toward ending homelessness.
• Demonstrated success in influencing stakeholders at all levels to move toward a common vision and goals. Proven track record in positioning an organization to achieve tangible results.
• Flexible and able to thrive in ambiguous situations.
• Resilient and tenacious with a propensity to persevere.
• Organized with a natural inclination for strategic thinking.
• Highly developed conflict resolution, problem solving, and facilitation skills. 
• Ability to communicate effectively with individuals and organizations both orally and in writing. 
• Willingness to embrace and actively support the unique culture and values of CAEH.
• Assets and Preferences:
  • Experience leading and supervising teams
  • Lived experience of homelessness, housing precarity and/or marginality
  • Experience working from a diversity, equity, inclusion, decolonizing, and anti-oppression framework
  • Bilingual, English and French, both oral and writing skills

Software Applications Used

• Microsoft 365 including Microsoft Office and Microsoft Teams
• Internet browsers and Google Business Apps
• Nation Builder
• Zoom